One of the leading companies in the world of criminal justice technology is Securus Technologies. They have been praised for their many innovations when it comes to technology that is often used to conduct investigations and monitor prisoners. The Stevie Awards were recently held in Las Vegas. It was at this awards show that Securus was once again acknowledged as an outstanding organization from top to bottom. However, this time the award had nothing to do with the quality of their products. The award was in honor of their outstanding customer service that the company has become famous for over the years.
The Stevie Awards are held to honor companies that display remarkable customer service, sales strategies and work in their contact centers. The Gold Stevie Award was given to Securus for being the best when it comes to customer service last year. This is the most important customer service award that a company can currently win. It is a big deal and demonstrates that Securus always puts the needs of their customers first. The ceremony was held at Caesars Palace with literally hundreds of the most important executives in the world in attendance.
Securus has always taken the approach that customer needs should be a top priority. The industry they are in is very competitive. They realize that customers could easily jump ship and start using some of the technology produced by their competitors. This is why Securus has always made a point to immediately address the concerns of their customers and get them resolved as quickly as possible. The Gold Stevie Award is just one more significant accolade to add to a growing list that Securus has received. However, the company refuses to become complacent. They are now more committed to providing great customer service than ever before.