Category : Securus

Accusations that are Baseless

Securus Technologies is a company that represents individuals who are normally not represented within America. This primarily includes incarcerated individuals who are currently serving time for past mistakes. These individuals, just like any other American citizen, would like to have the ability to openly communicate with their family members and loved ones who are not facing the same prison time as they are. Even though visitation time is available to these people to see their families normally these situations aren’t comfortable and require a lot of time to develop properly. In order to avoid these problems Securus Technologies has devised a series of different services and products to suit these customer needs. Products such as a free downloadable application for mobile devices offer seamless streaming technology for video conference abilities. This not only makes communication between these two parties efficient and effective, but it also means that inmates are able to relax even when they are still being locked away. Unfortunately with all of these positive points for the company Securus has recently taken fire from another company, GTL, who has accused Securus of having expired patents on their products.

 

GTL, having released a multitude of different spreadsheets to the internet a few months back, was assumed to have information regarding these patent expiration dates. Most of these patents were for products that secure is currently has in circulation with the customers, and if found to be true would have caused a major problem for the corporation as a whole. Fortunately for Securus this information has proven to be inaccurate and the accusations against them has been taken away. It is safe to say that Securus Technologies has to be a reliable and customer based Corporation, following its Niche customer base for many years to come.

 


Securus Releases Report About Global Tel Link’s Practices

I read an article about Securus Technologies, an organization that provides civil and criminal justice technology for corrections, public safety, monitoring and investigation, and how they released a report that highlighted wrongdoings by the company Global Tel Link, a provider of inmate communications solutions.

That is not a bad thing though because this will likely lead to GTL acting with better integrity. At least that’s what Securus thinks. In regards to the report, some of the things mentioned was how GTL programmed clocks in the phones at various correctional facilities to add 15-36 seconds to the total length of each call.

The article goes on to discuss how Securus’ report claimed that Global Tel Link overcharged taxpayers in Louisiana more than $1.2 million. The Louisiana PSC investigated GTL actions, and came to the conclusions that they were engaging in the practice of double billing phone calls.

The company is known for providing quality and innovative solutions to their customers, so it is almost certain they will make any necessary changes.

Securus Video Visitation – Homework from Securus Technologies on Vimeo.